On-Line Policies

    Privacy

    The simple act of visiting a website leaves a trail of information, a "digital footprint," about visitors like you. Sometimes this footprint is vague and preserves your anonymity and other times it is tied specifically to you and your real life identity.

    If all you do is click around and read pages, the data captured about you is vague. If you leave a comment or sign up for a newsletter, the data captured about you is sometimes very specific. Almost all web sites on the web today collect data in this fashion about visitors, and this site is no different.

    It is our belief that you deserve to know how we handle your information. Consequently, the Privacy Policy below is a disclosure concerning our intent with your data. It is not a legally binding contract. It is a statement of intent made in good faith.

    If you are unsure what something means, please ask. Contact information is available at the bottom of the Privacy Policy.

    Usage
    We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

        
  •         To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  •     
  •         To allow us to better service you in responding to your customer service requests.
  •     
  •         To quickly process your transactions.
  •     
  •         To administer a contest, promotion, survey or other site feature.
  •     
  •         If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, you will be able to unsubscribe at anytime by clicking unsubscribe on one of the e-mail newsletters.

    Duration
    Data may be kept indefinitely.

    Commerce
    Data is never bartered or sold for commercial gain.

    Advertising
    Data is never given to advertisers.

    Law Enforcement
    Data is given to law enforcement only when legal process is followed.

    Analytic
    Data may be collected by analytic services

    Contact
    If you have questions about this privacy policy, please contact the site owner.

    Email
    andy@howardbrothers.com

    Address
    Howard Brothers
    3616 Buford Highway
    Duluth, GA 30096

    Adapted from the Standard Privacy Policy by 8BIT is licensed under a Creative Commons Attribution-ShareAlike 3.0 United States License. Based on a work at 8bit.io.

    Ordering Options

        
  1.         Add products to shopping basket and follow onscreen instructions. Your e-mail received after ordering is your receipt.
  2.     
  3.         HowardBrothers.com currently accepts Visa, Mastercard, American Express, Discover Cards.
  4.     
  5.         Contact Andy Darnell at 770-476-3006 to place a phone order. If you choose to pay with American Express and your shipping address is different than your bill to address, you may be asked to provide further identification or we may choose to only ship your order to the billing address. 
  6.     
  7.         If you are experiencing difficulties in placing your order, please Contact webmaster
  8.     
  9.         Second Day Air shipping may be available on some orders; however, some restrictions may apply, please Contact webmaster for details and any other shipping questions that you may have.

    Shipping Info

    Continental USA shipments - All products must be shipped to a street address via ground transportation - UPS will not deliver to a P.O. Box.  Shipping charges (UPS Ground) are as follows for orders in the continental USA:

    All regular orders must be submitted before 2PM EST for processing - and are shipped within 3 business days.

    Additional freight charges may apply to US orders over 5LBS. and/or large bulky items because our system currently does not calculcate the shipping charges for continental USA orders over 5LBS. If your order requires additional shipping charges, you will be notified via e-mail of these charges before the order is processed. All shipping charges regular and overnight are non-refundable should the customer choose to return any merchandise for any reason other than damage. If the customer chooses to return any merchandise, it is the responsibility of the customer to return the merchandise at their expense.

    Below is our Shipping Range Lookup Table  - this shipping charge is added to all orders both within the Continental USA and International orders as well as the charge within the zone 1, 2, 3, 4 or 6 that applies to your shipping address.(The shipping range amount is determined by the total of your order)

    $0-75.99            $  7.00
    $76-100.99         $10.00
    $101-200.99       $12.00
    $201-300.99       $15.00
    $301-400.99       $20.00
    $401-500.99       $30.00
    $501-700.99       $35.00
    $701-900.99       $40.00
    $901-1200.99     $45.00
    $1201- & up       $55.00

    Returns/Exchange

    Please Contact Webmaster for return authorization. Shipping charges are non-refundable and the customer is responsible for shipping the return merchandise to Howard Brothers at the address located at the bottom of the page.  A copy of your order must accompany all returns. There may be a restocking charge. 
    Returns must be made within 30 days of purchase. All merchandise must be returned in original packaging and unused. 

    Exchanges For returns with exchanges the customer will only be responsible for the shipping charges and any additional difference in the purchase price. Any exchanges must be made within 30 days of the purchase date.

    Warranties vary and are issued by the manufacturer of the product. Items to be returned for warranty reasons will be handled by us or the appropriate manufacturer. If you need information for a manufacturer, please Contact Webmaster.

    Disclaimer

    Prices and specifications subject to change without notice. All products are offered "while supplies last". Actual products offered for sale may vary slightly in design, required attachments and safety features. HowardBrothers.com is not responsible for typographical errors. Manufacturers logos and trademarks are used on HowardBrothers.com solely for description of products, warranties and services they provide.